Privacy Policy
Our commitment to transparency, privacy, and compliance. Last updated: January 15, 2025
1. Introduction
Welcome to GetFitHealth ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our healthcare technology platforms.
As a healthcare technology company, we take data privacy seriously and comply with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, security questions
- Professional Information: Company name, job title, professional credentials
- Communication Data: Messages, feedback, support requests
2.2 Health Information (PHI)
When you use our healthcare platforms, we may collect Protected Health Information (PHI) as defined by HIPAA, including:
- Medical history and health records
- Treatment information and clinical data
- Prescription and medication information
- Lab results and diagnostic information
- Health insurance information
2.3 Technical Information
We automatically collect certain technical information, including:
- IP address and device identifiers
- Browser type and version
- Operating system and device information
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our healthcare technology services
- Communication: To respond to inquiries, provide support, and send important updates
- Personalization: To customize your experience and provide relevant content
- Analytics: To analyze usage patterns and improve our platforms
- Security: To protect against fraud, unauthorized access, and security threats
- Compliance: To comply with legal obligations and regulatory requirements
- Research: To conduct research and development (with proper consent and de-identification)
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We work with trusted third-party service providers who assist us in operating our platforms, conducting business, or servicing you. These providers are bound by strict confidentiality agreements and are only permitted to use your information as necessary to provide services to us.
4.2 Healthcare Providers
With your explicit consent, we may share health information with your healthcare providers, care team members, or other authorized individuals involved in your care.
4.3 Legal Requirements
We may disclose information when required by law, including:
- In response to valid legal processes (subpoenas, court orders)
- To comply with regulatory requirements
- To protect our rights, property, or safety
- To prevent fraud or security threats
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
5. Data Security
We implement industry-leading security measures to protect your information:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Controls: Role-based access controls and multi-factor authentication
- Monitoring: 24/7 security monitoring and intrusion detection systems
- Auditing: Regular security audits and penetration testing
- Training: Ongoing security awareness training for all staff
- Compliance: HIPAA-compliant infrastructure and SOC 2 Type II certification
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of marketing communications
- Restriction: Request restriction of processing
- Objection: Object to certain types of processing
To exercise these rights, please contact us at hello@getfithealth.co.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: hello@getfithealth.co
- Phone: (678) 786-7368
- Mail: GetFitHealth, Inc., Atlanta, GA, United States
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Legal Information
Questions?
If you have any questions about our legal policies, please don't hesitate to contact us.
Contact Legal Team